FAQ

Turn-Around Time

All items are made to order (my goal is to get to ready to ship, RTS; by the end of the year).

Please allow 7-10 business days until your order ships.


Care Instructions

To keep the fabric bright and looking crisp we recommend HAND WASH (or gentle cycle) & HANG DRY (or machine dry on low). Light iron. No fabric softner.


Sizing

 

size chart FINAL


Returns & Exchanges

All sales are final.

Exchanges of unworn items will be accepted 30 days from purchase date. Buyer is responsible for shipping to Ave & Ash. (no exchanges on pre-order items.)

Please keep in mind when ordering that the items are handmade and slight variations between products will occur. Make sure to refer to size charts before placing your order and don’t hesitate to inquire with any questions prior to ordering.


Shipping

We currently use USPS.

If you need RUSH please let me know and I will do my best to accommodate your request.